Brain Activity Monitoring for Assessing Satisfaction
No. 42 (2015-01-01)Author(s)
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Paola Johanna Rodríguez Carrillo(1) Magíster en Informática. Profesora Escuela de Ingeniería de Sistemas y Computación. Universidad del Valle. Cali, Colombia. Grupo de Investigación CAMALEON. paola.rodriguez@correounivalle.edu.co
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Jovani Alberto Jiménez Builes(2) Doctor en Ingeniería área Sistemas e Informática. Profesor Departamento de Ciencias de la Computación. Universidad Nacional de Colombia. Medellín, Colombia. Grupo de Investigación Inteligencia Artificial en Educación. jajimen1@unal.edu.co
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Fabio Paterno(3) PhD in Computer Science. Director de Investigación, Instituto di Scienza e Tecnologie delPTnformazione "A. Faedo" (CNR-ISTI). Human-Computer Interaction Group. Pisa, Italia. fabio.paterno@isti.cnr.it
Abstract
Satisfaction is a dimension of usability for which quantitative metrics cannot be calculated during user interactions. Measurement is subjective and depends on the ability to interpret questionnaires and on the memory of the user. This paper represents an attempt to develop an automatic quantitative metric of satisfaction, developed using a Brain Computer Interface to monitor the mental states (Attention/Meditation) of users. Based on these results, we are able to establish a correlation between the state of Attention and the users’ level of satisfaction.
Keywords:
Brain Computer Interface, Mindwave, satisfaction, usability evaluation