Revista de Estudios Sociales

rev. estud. soc. | eISSN 1900-5180 | ISSN 0123-885X

El acoso laboral -Mobbing- perspectiva psicológica

No. 18 (2004-08-01)
  • María Claudia Peralta

Abstract

The term “mobbing” migrated to European countries from Scandinabia in the early 1990s. It has been recently studied in Colombia as an interpretation of the persistent, offensive, abusive, intimidating, malicious or insulting behavior and the abuse of power which makes the person feel upset, threatened, humiliated or vulnerable. It undermines their selfconfidence and causes them anxiety. In order to contribute to the prevention and constructive management of this problem, this article provides information related to it's causes and consequences and also suggest some ideas about prevention in organizational and individual levels.

Keywords: mobbing, causes, effects, conflicts, quality of work

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